Booking Procedure - Park Tickets FAQ

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  1. Why should I book with you?
  2. How do I make a booking?
  3. What methods of payment do you accept?
  4. Are there any credit card charges?
  5. How much is the delivery charge?
  6. Do your prices include sales tax?
  7. How do you calculate the UK Sterling price of the tickets?
  8. What happens if I lose the tickets prior to using them?
  9. Hotel or Villa Delivery
  10. CANCELLATION
  11. When is payment taken?

Why should I book with you?

  • We have some of the very best prices available.

    They are genuine tickets, not vouchers.

    No timeshare presentations to attend.

    No hidden fees - the price you see if the price you pay (including sales tax and credit card fees).

How do I make a booking?

  • We only accept orders online:

    Using our industry standard SSL encrypted secure server.

    Using our standard (non encrypted server).

What methods of payment do you accept?

  • We accept Visa or MasterCard. This includes the used of Visa Delta debit cards. We do not take Switch or American Express.

Are there any credit card charges?

  • We do not charge for using credit/debit cards, if a ticket is listed at $100 then we will only charge $100 to your card, plus shipping if chosen. We do not add any other fees.

How much is the delivery charge?

  • For delivery to the UK the charge is $15 (around £9). Note – this is a one-off delivery charge regardless of the size of your order, NOT per ticket.

    If you opt to collect your tickets from the ticket office in Kissimmee then there is no charge.

    See this page for full details about delivery options.

Do your prices include sales tax?

  • Yes, all our quoted prices include US sales tax. Bear this in mind when comparing our prices with other suppliers.

How do you calculate the UK Sterling price of the tickets?

  • All our prices are quoted in US Dollars and this is the exact total amount you will pay. We give UK Pounds Sterling price based on the current exchange rate which we update daily (or more frequently if necessary). It is ultimately your credit card company, not us, that does the currency conversion to Pounds.

What happens if I lose the tickets prior to using them?

  • We recommend you photocopy the back of the tickets as soon as you get them. Make sure in particular you have a note of each of the ticket numbers. If you have done the above, then guest relations at the parks may be able to help you.

Hotel or Villa Delivery

  • This is a very reliable service. Once your order is processed we send you a contact number. You will call this number 'on the day' you require delivery (anytime betwen 8.00am and 4.00pm) and one of our drivers will hand deliver the tickets to you. Most locations will be with an 60 minutes, some may take a little longer. The card holder. card and ID must be present.

CANCELLATION

  • we can only refund tickets that have no left our possession. There is a $25.00 fee for cancellation of orders that have been charged. If we have shipped your tickets we are unable to refund at all.

When is payment taken?

  • Payment is taken within a few days of placing your order (typically within 2 working days of placing your order). If your order is urgent, payment will be taken sooner.